Shipping policy
Shipping Policy – Zelvo
At Zelvo, we aim to deliver your favorite fashion pieces quickly, safely, and efficiently across Pakistan.
📦 Order Processing
- All orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation message with tracking details.
🚚 Delivery Time
- Standard Delivery: 2–4 business days across Pakistan.
- Delivery times may vary depending on your location and courier service availability.
💰 Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping promotions on selected orders or during special campaigns.
📍 Delivery Areas
- We deliver nationwide across Pakistan, including major cities and remote areas where courier services are available.
⚠️ Order Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
We appreciate your patience in such cases.
❌ Failed Deliveries
- If a delivery attempt fails due to incorrect address or unavailability, the courier may reattempt delivery.
- Re-shipping charges may apply for repeated failed attempts.
📩 Contact Us
For any shipping-related questions or concerns, feel free to reach out to us:
📧 Email: lensinside@gmail.com